Care sheet

Know what is in the package

Before you worry about symptoms, make sure you know the product, the pharmacy, and the instructions that belong to that exact product.

Flat illustration of three labeled specimen cards with leaves and molecule-like dots

Start with the source

FDA says a badly made compounded medicine can be dirty, or can hold too much or too little of the ingredient that does the work (the active ingredient).

You cannot measure that at home, which is why the pharmacy’s name on the label and its license matter.

An injection can bypass defenses that normally help block toxins and germs, so contamination can cause serious harm.

A package whose pharmacy name cannot be matched to a license record has failed a basic safety check.

Keep the label, receipt and photos if something seems wrong.

Know when this is an emergency

Serious allergic reactions may start in a matter of seconds or minutes; trouble breathing, facial or tongue swelling, collapse, or other severe signs call for 911 or the nearest emergency room.

Sepsis is a life-threatening emergency caused by the body’s extreme response to infection.

Report and retain

Federal record

MedWatch accepts reports from patients

FDA’s MedWatch program accepts medical-product problem reports from patients and consumers.

One report does not prove the medicine caused the problem. Many reports together help FDA notice a pattern.

Open official source